Delivery Management & Dispatch Hub
Manage in-house drivers and third-party delivery dispatch in one view.
Bring direct delivery, pickup, curbside, in-house drivers, and partner handoffs into one operational queue. Teams can see order readiness, driver assignment, customer details, payment state, and handoff timing without switching between disconnected tools.
Dispatch built around the restaurant floor
Delivery management keeps fulfillment close to POS and kitchen readiness, so staff know what is accepted, preparing, ready, assigned, and completed.
Order queue
View delivery, pickup, curbside, online, and partner-style orders in one status board.
Driver assignment
Assign orders, track handoff ownership, and manage delivery-ready states.
Kitchen readiness
Connect KDS ready status to dispatch so drivers are not sent too early.
Customer updates
Send order accepted, preparing, ready, dispatched, and completed signals.
Payment visibility
See paid, unpaid, refund, tip, and cash-on-delivery context at handoff.
Exception handling
Manage delays, canceled orders, address notes, substitutions, and missed handoffs.
A cleaner handoff from prep to delivery
Delivery operations depend on timing. Quantix keeps order status, kitchen prep, driver assignment, and customer communication in one path.
Accept order
Orders enter dispatch with channel, customer, payment, timing, and fulfillment details.
Prepare items
Kitchen readiness signals keep dispatch aligned with actual prep progress.
Assign handoff
Staff can assign a driver, pickup shelf, counter handoff, or curbside process.
Notify customer
Customers can receive status cues for accepted, ready, dispatched, and completed steps.
Close workflow
Completed orders keep payment, fulfillment, and reporting state connected to POS.
Review performance
Managers can identify delays, peak windows, missed handoffs, and channel pressure.
Fulfillment modes it supports
Use delivery management anywhere order handoff needs better timing, assignment, and customer visibility.
In-house delivery
Assign drivers and keep delivery orders visible beside kitchen status.
Pickup shelves
Manage customer pickup references and ready-order organization.
Curbside service
Capture vehicle notes, arrival cues, and handoff status cleanly.
Multi-channel kitchens
Handle online, QR, kiosk, and delivery orders from one fulfillment queue.
Explore Complementary Modules
Every Quantix module shares unified telemetry, realtime audit records, and bi-directional catalog sync.
Frequently Asked Questions
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